Occupation Matters! A Multilevel Analysis of Organizational Trust in Professional Bureaucracies in the Healthcare Sector

This study investigates in the healthcare sector how occupation influences relationship between organizational procedural justice and employees’ trust supervisor organization. Drawing on dual hierarchy model professional bureaucracies, we adopt a multi-level approach pay close attention to influence of occupational group its immediate context. Our results from five organizations reveal that organization is mediated by for both health professionals support staff. On level, type predicts organization, but not supervisor. Based these findings, insist communication groups deserves more building bureaucracies.